By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
Work order software is a digital solution designed to streamline maintenance operations by managing work requests, tracking repairs, and ensuring tasks are completed effectively and efficiently.
In the simplest form, a work order management system enables any facility to create a workflow around work requests and maintenance needs, then gather insights about work performed, cost, labor hours, equipment usage, etc.
Work order software should streamline the entire work order process via advanced technology and user-friendly features—ensuring tasks are created, assigned, tracked, and completed to the best of their ability.
Basic features of work order software often include work order creation, task assignment, scheduling, status tracking, and reporting and analytics. More advanced software systems might offer additional features, like integrated mapping, direct invoicing, AI-powered automation, preventive maintenance tools, and more.
At FlowPath, we continually strive to ensure our work order software does all that, and more.
Work order management involves tracking and processing maintenance tasks and service requests from initiation to completion. The process typically includes:
1. Request Submission: A work order is created and submitted through a centralized platform.
2. Assignment & Scheduling: Work orders are assigned to the appropriate team members or contractors.
3. Execution & Tracking: Work progress is monitored in real time.
4. Completion & Documentation: Tasks are marked complete, and records are logged for future reference.
5. Analysis & Reporting: Performance metrics are analyzed to improve efficiency.
For example, if the facility in question is a school and a teacher notices his classroom’s door won’t lock, he might create a work order request for a repair service. Then, when the school’s maintenance crew receives that request, they would likely add it to their queue, assign it to the relevant staff member, schedule the repair job, perform the repair, and record the job performed.
A proficient work order management systems would streamline this process and create improvements for better communication, efficiency, and data gathering. Whether handling facility maintenance, equipment repairs, or vendor coordination, a work order management system helps teams stay organized and proactive.
Any company, across any industry, responsible for maintaining their facility could benefit from work order software. Not only does it help organize necessary work requests, it keeps records and gathers data to generate valuable insights necessary for future planning.
Work order software is essential across multiple industries, including education, healthcare, manufacturing, commercial real estate, and government facilities. Within those industries, the specific roles responsible for using work order management systems the most include facility managers, maintenance teams, operations directors, and even third-party contractors.
While anyone might create a work request, these facility management, administrative, and maintenance roles rely on work order management systems to ensure seamless task execution, prevent downtime, and extend asset lifespans.
Effective asset management is key to running a smooth maintenance operation. FlowPath enables teams to monitor equipment lifecycles, schedule preventive maintenance, and maintain detailed service histories, ensuring nothing falls through the cracks.
With its powerful work order management system, maintenance teams can streamline maintenance tasks and efficiently handle every work request that comes their way. Whether for a large enterprise or a small business, FlowPath ensures a structured work order process that enhances overall facility performance.
Managing maintenance work from anywhere is simple with FlowPath’s mobile-friendly platform. Technicians receive work requests, update task progress, and close work orders in real time, improving communication and eliminating paperwork.
On-the-go accessibility enhances work order tracking, allowing managers to stay informed about every maintenance task, whether it’s routine upkeep or an urgent repair. Keep operations running smoothly, regardless of location.
Coordinating with third-party vendors is effortless with a CMMS like FlowPath.
Assign work orders to contractors, track vendor performance, and maintain a centralized communication hub to keep operations running smoothly.
Whether handling fleet management or facility repairs, the system ensures that all external service providers are properly assigned, monitored, and evaluated for quality performance.
FlowPath’s comprehensive inventory management capabilities allow businesses to track inventory levels across multiple locations and ensure parts are available when needed to prevent unnecessary delays. Plus, monitor inventory levels across multiple locations.
Asset mapping links work orders to assets and equipment by QR code or asset name. Use mapping features to find by location, building, room, etc. for clear communication and quicker work order execution.
Coordinating facility usage, managing reservations, and ensuring seamless event execution is effortless with FlowPath’s built-in scheduling tools.
Track upcoming events and associated facility rentals, assign associated work orders for preparation and cleanup, and alert facility maintenance crews and other staff members to keep everyong on the same page.
Users can make reservations, charge for facility usage, create customizable invoices, and direct payments—all from a single, integrated platform.
Making data-driven decisions is easier with FlowPath’s powerful reporting tools.
Track maintenance costs, monitor team performance, and identify trends to optimize future operations. Build your own reports or dashboards to gain visibility into facility health and efficiency, then leverage findings to inform budgetary decisions and support capital planning.
Case studies show that organizations using FlowPath’s work order management system gain deeper insights into maintenance operations, allowing them to allocate resources more efficiently and improve long-term facility management strategies.
Automate invoicing for contractors after work order completion, bill for facility rentals, and track billable events to simplify financial operations.
Maintenance teams can generate custom invoices and bill users directly from the event scheduling module for greater transparency and efficiency.
Bill vendors and third parties directly, create custom invoices, and track expenditures for complete financial oversight.
Leverage proactive maintenance tools to extend equipment lifespans and avoid expensive emergency repairs.
FlowPath automates preventive maintenance scheduling, ensuring routine maintenance tasks are assigned and completed on time. Effective preventive maintenance planning is especially critical for industries that rely on continuous operation, such as education, healthcare, manufacturing, and fleet management.
FlowPath seamlessly integrates with existing tools like Google Calendar, Outlook, and other third-party systems.
API capabilities allow organizations to connect FlowPath with other platforms for a unified management experience, reducing manual data entry and improving accuracy.
With FlowPath’s connected approach to facility and work order management, organizations can achieve higher productivity and operational success.
Contact our team to learn more about FlowPath facilities management software.
Work order software transforms maintenance management by improving efficiency, communication, cost control, scalability, and compliance. By automating workflows and centralizing data, it helps organizations streamline maintenance operations, reduce downtime, and make informed decisions.
With these benefits, work order software empowers organizations to move from reactive maintenance to a proactive, well-structured approach. By automating routine processes, enhancing team coordination, and providing real-time data, a work order management system helps facilities run smoothly, efficiently, and cost-effectively.
Optimizing work order processes requires a proactive approach. Establishing clear workflows, leveraging automation, and utilizing data insights can significantly improve efficiency. With FlowPath, teams can standardize procedures, track labor hours, and implement preventive maintenance strategies to reduce long-term costs.
Best practices to maximize the usability of your work order management system include:
At the core of FlowPath is the most seamless work order management system on the market, but we don’t stop there. FlowPath offers:
Ready to transform your work order management system? Schedule a demo today to experience the power of FlowPath firsthand and revolutionize your work order management strategy.
Everything you need to know.
Work order software automates scheduling, tracks asset performance, and ensures timely repairs to maintain operational efficiency.
With a work order management software or CMMS, managers can create, assign, and monitor work orders via a centralized dashboard with real-time updates.
Reactive Work Orders: Address immediate maintenance issues.
Preventive Work Orders: Schedule routine upkeep to prevent failures.
Predictive Work Orders: Use insights to preemptively address potential breakdowns. (Using tools like FlowPath’s AI Assistant.)
Corrective Work Orders: Fix identified issues before they escalate.
Yes, absolutely. By preventing costly breakdowns, minimizing downtime, optimizing labor allocation, and tracking maintenance expenses, effective work order management can result in very impactful cost savings.
While there is a cost up front, there are typically far more substantial savings in the long run.
CMMS, or computerized maintenance management system, encompasses work order management along with broader facility maintenance capabilities, like asset tracking and compliance management. In other words, work order management is one facet of what a CMMS, like FlowPath, can do.
A work order should include details like request type, assigned personnel, priority level, expected completion date, location, and cost estimates. Depending on your industry, you might require other details as well.
Contact sales and we can get detailed with how we can solve your problems.
Schedule a demo with our sales team and we can get you started.
