Company News
4 min read

Introducing FlowPath’s New AI Assistant: A Game-Changer for Facility Management

Dana Grove
February 20, 2025

At FlowPath, innovation has always been an essential part of how we create solutions for our customers. That’s why we’re thrilled to introduce the FlowPath AI Assistant, a revolutionary addition to our CMMS platform. 

As one of the first AI-driven tools in the CMMS industry, the AI Assistant is designed to streamline facility management by automating routine tasks and offering real-time insights to help facility teams stay ahead. 

We’ve spent a great deal of time creating, testing, and perfecting our AI Assistant, and we’re excited to share it with our customers. Here's why:

Why We Created the AI Assistant

Facility management teams are under more pressure than ever to reduce downtime, manage complex workflows, and prevent costly breakdowns. Despite advancements in technology, many CMMS platforms still rely on manual input and reactive processes. We saw an opportunity to break the mold by developing a solution that doesn’t just manage work orders—the AI Assistant anticipates needs, automates processes, and helps teams make smarter decisions in real time.

"The release of FlowPath’s AI Assistant marks a turning point for the CMMS industry. For too long, facility management teams have been stuck with outdated, reactive systems that demand more manual work than they eliminate. 
Our AI Assistant is the first of its kind—fully embedded, actionable, and designed to take direct action within the platform. This isn’t just about automating tasks; we’re redefining what’s possible in facility management by giving teams an intelligent assistant that anticipates needs, streamlines workflows, and delivers real-time, data-driven decisions. AI in CMMS isn’t the future—it’s here, and FlowPath is leading the way." 
Alex Cummings, CEO, FlowPath

Key Features of the FlowPath AI Assistant

1. Automated Work Order Management
The AI Assistant makes creating, assigning, and tracking work orders effortless. Whether using voice-to-text or mobile input, facility managers and technicians can update tasks on the go while gaining instant visibility into progress and team performance.

2. Smart Predictive Maintenance

Gone are the days of reactive maintenance. With AI-driven insights, users receive recommendations on whether to repair or replace assets, based on historical data and performance trends. Predictive alerts also flag potential issues before they escalate, reducing costly downtime.

FlowPath's AI Assistant helps with several CMMS functionalities, as shown by a robot holding a puzzle with four pieces: budgets, backlogs, communication, and maintenance.

3. Custom Dashboards & Reporting
Leverage the AI Assistant to identify gaps in resources and create actionable changes to streamline your operations. Track key performance metrics, analyze data, identify trends, and make data-driven decisions to gain full visibility into your operations. Then, use the insights gained from your AI-Assistant to generate personalized dashboards to improve resource allocation and operational efficiency. 

4. Asset Lifecycle Management
Managing assets has never been easier. Users can use one-step asset creation within AI Assistant to upload a photo and auto-populate essential asset details like make, model, and serial number. From there, preventive maintenance schedules and cost projections can be generated with a simple text or voice command.

5. Mobile-First Accessibility
Whether in the field or on-site, the FlowPath AI Assistant keeps you connected. The AI Assistant is mobile-friendly, so users can manage tasks, update assets, and view reports from any location. Our voice-to-text functionality enables hands-free updates, boosting productivity on the go.

Availability: Who Gets a FlowPath AI Assistant?

At FlowPath, we’ve always been focused on creating a modern, functional, and powerful CMMS that enables our customers to take control of their facilities management. That said, our AI Assistant is a core part of how FlowPath makes that happen, which is why AI Assistant comes standard in our platform and is available to any FlowPath customer for free. The AI Assistant can be enabled immediately on a user-by-user basis, allowing whoever you choose to have access to all current AI Assistant capabilities.

What’s Next: AI Assistant Automation Packages

With AI Assistant, your team can streamline workflows, automate routine tasks, and quickly access critical information—enhancing efficiency without added complexity. Whether it's generating work orders, analyzing maintenance trends, or simplifying data entry, AI Assistant helps reduce manual effort so you can focus on higher-value initiatives. Since it’s built directly into FlowPath, activation is seamless, and you can customize access based on your team's needs.

Who Benefits from the FlowPath AI Assistant?

The AI Assistant is designed for facility managers, technicians, and administrators who want to do more with less. Whether you’re running a school district, overseeing a chain of restaurants, or dealing in municipality management, FlowPath’s AI Assistant can help you streamline and save time. 

By simplifying complex workflows and delivering actionable insights, it empowers users to focus on what matters most—maintaining safe, efficient, and productive facilities.

FlowPath AI Assistant, as shown through an AI robot illustration, alerts users to work order errors.

The Future of Facility Management is Here

FlowPath’s AI Assistant represents a bold step forward in the CMMS industry, offering a smarter, more efficient way to manage facility operations. As we continue to push the boundaries of innovation, we’re committed to providing tools that empower our customers to maximize their operational potential and stay ahead of maintenance challenges.

Ready to experience the future of facility management? Contact FlowPath today to learn more about our new AI Assistant.

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Schedule a demo with our sales team and we can get into your specifics.

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